{"id":1047,"date":"2025-06-23T16:48:19","date_gmt":"2025-06-23T12:48:19","guid":{"rendered":"https:\/\/graceflowerboutique.ae\/?page_id=1047"},"modified":"2025-06-26T11:22:59","modified_gmt":"2025-06-26T07:22:59","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/graceflowerboutique.ae\/ar\/refund-policy\/","title":{"rendered":"refund policy"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<p><\/p>\n<div><strong>\ud83c\udf37 Return &amp; Refund Policy \u2013 GRACE FLOWER<\/strong><\/div>\n<div><\/div>\n<div>At GRACE FLOWER, we pour love and detail into every floral arrangement and dessert we create. To ensure the best experience for all our clients, we kindly ask that you review our return and refund policy below.<\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83d\udc90 Flower Orders<\/strong><\/div>\n<div><span> \u2022 All fresh flower arrangements and custom floral designs are non-returnable and non-refundable once delivered or collected.<\/span><\/div>\n<div><span> \u2022 If your arrangement arrives damaged, wilted, or incorrect, please notify us within 2 hours of delivery with supporting photos.<\/span><\/div>\n<div><span> \u2022 We will offer a replacement, or<\/span><\/div>\n<div><span> \u2022 A store credit valid for 30 days.<\/span><\/div>\n<div><span> \u2022 Cancellations for same-day orders must be made within 30 minutes of placing the order.<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83c\udf70 Cake Orders<\/strong><\/div>\n<div><span> \u2022 All cake orders are final and non-refundable once confirmed.<\/span><\/div>\n<div><span> \u2022 If the cake arrives damaged or not as per your confirmed order, please contact us within 1 hour of delivery with photos.<\/span><\/div>\n<div><span> \u2022 We will assess the issue and offer a partial refund, replacement, or credit, depending on the situation.<\/span><\/div>\n<div><span> \u2022 Design adjustments, changes in flavor, or cancellations must be made at least 48 hours before the scheduled delivery or pickup.<\/span><\/div>\n<div><span> \u2022 We do not accept returns of customized cakes, special occasion cakes, or cakes that have been partially consumed.<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\u274c Non-Refundable Items<\/strong><\/div>\n<div><span> \u2022 Customized floral and cake orders<\/span><\/div>\n<div><span> \u2022 Orders not reported within the time window stated above<\/span><\/div>\n<div><span> \u2022 Used, damaged, or altered items after delivery<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83d\udcb3 Refund Processing<\/strong><\/div>\n<div><\/div>\n<div>If your claim is approved:<\/div>\n<div><span> \u2022 Refunds will be processed via your original payment method within 5\u20137 business days, or<\/span><\/div>\n<div><span> \u2022 A store credit will be issued if preferred.<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83d\udcde Contact Us<\/strong><\/div>\n<div><\/div>\n<div>For support or inquiries, please reach out to our team:<\/div>\n<div><\/div>\n<div>\ud83d\udce7 Email: [graceflowerboutique@gmail.com]<\/div>\n<div>\ud83d\udcde Phone: [+971507775056]<\/div>\n<div>Instagram: [@graceflower.ae]<\/div>\n<p><\/p>[\/et_pb_text][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; text_orientation=&#8221;right&#8221;]<p><\/p>\n<div>\n<div><strong>\ud83c\udf37 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u2013 GRACE FLOWERS<\/strong><\/div>\n<div><\/div>\n<div>\u0641\u064a GRACE FLOWERS\u060c \u0646\u0636\u0639 \u0643\u0644 \u062d\u0628\u0646\u0627 \u0648\u0627\u0647\u062a\u0645\u0627\u0645\u0646\u0627 \u0641\u064a \u0643\u0644 \u062a\u0646\u0633\u064a\u0642 \u0648\u0631\u062f \u0648\u0643\u0644 \u0642\u0637\u0639\u0629 \u062d\u0644\u0648\u0649 \u0646\u0642\u062f\u0645\u0647\u0627. \u0644\u0636\u0645\u0627\u0646 \u0623\u0641\u0636\u0644 \u062a\u062c\u0631\u0628\u0629 \u0644\u0639\u0645\u0644\u0627\u0626\u0646\u0627 \u0627\u0644\u0643\u0631\u0627\u0645\u060c \u0646\u0631\u062c\u0648 \u0642\u0631\u0627\u0621\u0629 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0628\u0639\u0646\u0627\u064a\u0629:<\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83d\udc90 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0648\u0631\u0648\u062f<\/strong><\/div>\n<div><span> \u2022 \u062c\u0645\u064a\u0639 \u0627\u0644\u0632\u0647\u0648\u0631 \u0627\u0644\u0637\u0627\u0632\u062c\u0629 \u0648\u0627\u0644\u062a\u0646\u0633\u064a\u0642\u0627\u062a \u0627\u0644\u0645\u0635\u0645\u0645\u0629 \u062d\u0633\u0628 \u0627\u0644\u0637\u0644\u0628 \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062c\u0627\u0639\u0647\u0627 \u0623\u0648 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0642\u064a\u0645\u062a\u0647\u0627 \u0628\u0639\u062f \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645.<\/span><\/div>\n<div><span> \u2022 \u0625\u0630\u0627 \u0648\u0635\u0644 \u0627\u0644\u0637\u0644\u0628 \u062a\u0627\u0644\u0641\u064b\u0627 \u0623\u0648 \u063a\u064a\u0631 \u0645\u0637\u0627\u0628\u0642 \u0644\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a\u060c \u0646\u0631\u062c\u0648 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u062e\u0644\u0627\u0644 \u0633\u0627\u0639\u062a\u064a\u0646 \u0645\u0646 \u0648\u0642\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0645\u0639 \u0625\u0631\u0633\u0627\u0644 \u0635\u0648\u0631 \u062a\u0648\u0636\u062d \u0627\u0644\u0645\u0634\u0643\u0644\u0629.<\/span><\/div>\n<div><span> \u2022 \u0633\u0646\u0642\u0648\u0645 \u0625\u0645\u0627 \u0628\u0640 \u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0627\u0644\u062a\u0631\u062a\u064a\u0628 \u0623\u0648<\/span><\/div>\n<div><span> \u2022 \u062a\u0642\u062f\u064a\u0645 \u0631\u0635\u064a\u062f \u0645\u062a\u062c\u0631 \u0635\u0627\u0644\u062d \u0644\u0645\u062f\u0629 30 \u064a\u0648\u0645\u064b\u0627.<\/span><\/div>\n<div><span> \u2022 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0641\u064a \u0646\u0641\u0633 \u0627\u0644\u064a\u0648\u0645 \u064a\u0645\u0643\u0646 \u0625\u0644\u063a\u0627\u0624\u0647\u0627 \u0623\u0648 \u062a\u0639\u062f\u064a\u0644\u0647\u0627 \u062e\u0644\u0627\u0644 30 \u062f\u0642\u064a\u0642\u0629 \u0641\u0642\u0637 \u0645\u0646 \u0648\u0642\u062a \u0627\u0644\u0637\u0644\u0628.<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83c\udf70 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0643\u064a\u0643<\/strong><\/div>\n<div><span> \u2022 \u062c\u0645\u064a\u0639 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0643\u064a\u0643 \u0646\u0647\u0627\u0626\u064a\u0629 \u0648\u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0642\u064a\u0645\u062a\u0647\u0627 \u0628\u0639\u062f \u0627\u0644\u062a\u0623\u0643\u064a\u062f.<\/span><\/div>\n<div><span> \u2022 \u0625\u0630\u0627 \u0627\u0633\u062a\u0644\u0645\u062a \u0627\u0644\u0643\u064a\u0643 \u0648\u0643\u0627\u0646 \u062a\u0627\u0644\u0641\u064b\u0627 \u0623\u0648 \u0645\u062e\u062a\u0644\u0641\u064b\u0627 \u0639\u0646 \u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0624\u0643\u062f\u0629\u060c \u0646\u0631\u062c\u0648 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u062e\u0644\u0627\u0644 \u0633\u0627\u0639\u0629 \u0648\u0627\u062d\u062f\u0629 \u0641\u0642\u0637 \u0645\u0646 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0645\u0639 \u0635\u0648\u0631 \u062a\u0648\u0636\u062d \u0627\u0644\u062d\u0627\u0644\u0629.<\/span><\/div>\n<div><span> \u2022 \u0633\u0646\u0642\u0648\u0645 \u0628\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0648\u0636\u0639 \u0648\u0642\u062f \u0646\u0642\u062f\u0645 \u062a\u0639\u0648\u064a\u0636 \u062c\u0632\u0626\u064a\u060c \u0627\u0633\u062a\u0628\u062f\u0627\u0644\u060c \u0623\u0648 \u0631\u0635\u064a\u062f \u0645\u062a\u062c\u0631 \u062d\u0633\u0628 \u0627\u0644\u062d\u0627\u0644\u0629.<\/span><\/div>\n<div><span> \u2022 \u0623\u064a \u062a\u0639\u062f\u064a\u0644 \u0641\u064a \u0627\u0644\u062a\u0635\u0645\u064a\u0645 \u0623\u0648 \u0627\u0644\u0646\u0643\u0647\u0629 \u0623\u0648 \u0625\u0644\u063a\u0627\u0621 \u0627\u0644\u0637\u0644\u0628 \u064a\u062c\u0628 \u0623\u0646 \u064a\u062a\u0645 \u0642\u0628\u0644 48 \u0633\u0627\u0639\u0629 \u0639\u0644\u0649 \u0627\u0644\u0623\u0642\u0644 \u0645\u0646 \u0648\u0642\u062a \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0644\u0627\u0645.<\/span><\/div>\n<div><span> \u2022 \u0644\u0627 \u0646\u0642\u0628\u0644 \u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0627\u0644\u0643\u064a\u0643 \u0627\u0644\u0645\u062e\u0635\u0635 \u0644\u0644\u0645\u0646\u0627\u0633\u0628\u0627\u062a \u0623\u0648 \u0627\u0644\u0630\u064a \u062a\u0645 \u062a\u0646\u0627\u0648\u0644\u0647 \u062c\u0632\u0626\u064a\u064b\u0627.<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\u274c \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u063a\u064a\u0631 \u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639:<\/strong><\/div>\n<div><span> \u2022 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0645\u0635\u0645\u0645\u0629 \u062e\u0635\u064a\u0635\u064b\u0627 (\u0648\u0631\u062f \u0623\u0648 \u0643\u064a\u0643)<\/span><\/div>\n<div><span> \u2022 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062a\u064a \u0644\u0645 \u064a\u062a\u0645 \u0627\u0644\u062a\u0628\u0644\u064a\u063a \u0639\u0646\u0647\u0627 \u062e\u0644\u0627\u0644 \u0627\u0644\u0641\u062a\u0631\u0627\u062a \u0627\u0644\u0632\u0645\u0646\u064a\u0629 \u0627\u0644\u0645\u062d\u062f\u062f\u0629<\/span><\/div>\n<div><span> \u2022 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0623\u0648 \u0625\u062a\u0644\u0627\u0641\u0647\u0627 \u0628\u0639\u062f \u0627\u0644\u062a\u0633\u0644\u064a\u0645<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83d\udcb3 \u0622\u0644\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f<\/strong><\/div>\n<div><\/div>\n<div>\u0641\u064a \u062d\u0627\u0644 \u062a\u0645 \u0642\u0628\u0648\u0644 \u0627\u0644\u0637\u0644\u0628:<\/div>\n<div><span> \u2022 \u0633\u064a\u062a\u0645 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0645\u0628\u0644\u063a \u0625\u0644\u0649 \u0646\u0641\u0633 \u0648\u0633\u064a\u0644\u0629 \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u0623\u0635\u0644\u064a\u0629 \u062e\u0644\u0627\u0644 5 \u2013 7 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644.<\/span><\/div>\n<div><span> \u2022 \u0623\u0648 \u064a\u0645\u0643\u0646 \u0625\u0635\u062f\u0627\u0631 \u0631\u0635\u064a\u062f \u0645\u062a\u062c\u0631 \u062d\u0633\u0628 \u0631\u063a\u0628\u0629 \u0627\u0644\u0639\u0645\u064a\u0644.<\/span><\/div>\n<div><\/div>\n<div>\u2e3b<\/div>\n<div><\/div>\n<div><strong>\ud83d\udcde \u0644\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627<\/strong><\/div>\n<div><\/div>\n<div>\ud83d\udce7 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a:]<\/div>\n<div>\ud83d\udcde \u0631\u0642\u0645 \u0627\u0644\u0647\u0627\u062a\u0641: [+971507775056]<\/div>\n<div>\ud83d\udccd \u0625\u0646\u0633\u062a\u063a\u0631\u0627\u0645: [@graceflower.ae \u0623\u0648 \u062d\u0633\u0627\u0628\u0643<\/div>\n<\/div>\n<p><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>\ud83c\udf37 Return &amp; Refund Policy \u2013 GRACE FLOWER At GRACE FLOWER, we pour love and detail into every floral arrangement and dessert we create. To ensure the best experience for all our clients, we kindly ask that you review our return and refund policy below. \u2e3b \ud83d\udc90 Flower Orders \u2022 All fresh flower arrangements and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1047","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/pages\/1047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/comments?post=1047"}],"version-history":[{"count":3,"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/pages\/1047\/revisions"}],"predecessor-version":[{"id":1063,"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/pages\/1047\/revisions\/1063"}],"wp:attachment":[{"href":"https:\/\/graceflowerboutique.ae\/ar\/wp-json\/wp\/v2\/media?parent=1047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}