📄 Privacy Policy

At Grace Flowers.

1. Introduction

Welcome to [Your Store Name] (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with content originally featured on Instagram via @graceflower.ae.

2. Information We Collect

A. Personal Data You Provide:

• Contact Details: Name, email address, shipping/billing address, phone number.

• Account Credentials: Username and password (if you create an account).

• Payment Info: Credit/debit card, PayPal, or other payment processor details (handled securely via third-party).

B. Automatically Collected Data:

• Website Analytics: IP address, browser type, device information, pages visited, referring URLs.

• Cookies & Tracking: We may use cookies, tracking pixels, and similar technologies to enhance your experience and improve our site.

3. Use of Your Information

We use your data to:

1. Process orders and payments.

2. Provide customer service and support.

3. Send order confirmations, shipping notices, and promotional emails (you can unsubscribe anytime).

4. Personalize and improve your shopping experience.

5. Prevent fraud and enhance site security.

6. Comply with legal obligations and resolve disputes.

4. Sharing Your Information

A. With Service Providers:

We may share your personal data with trusted third-party service providers (e.g., payment processors, shipping carriers, marketing platforms) only as needed to fulfill your order or improve our services.

B. Legal Obligations:

We may disclose your information to legal authorities or protect our rights if required by law or to respond to legal claims.

C. Affiliate & Social Media:

• If you interact with Instagram content reposted from @graceflower.ae (e.g., liking, following), Instagram’s own privacy practices apply to that engagement.

• We do not share your personal data with Instagram beyond publicly available actions (e.g., likes or comments visible on our posts).

5. Data Retention

We retain your personal information for as long as needed to comply with our business needs and legal obligations. If you wish to delete your data, contact us via the details below.

6. Your Rights

Depending on your location, you may have rights including:

• Accessing your data.

• Correcting inaccuracies.

• Deleting or restricting processing.

• Objecting to processing or withdrawing consent.

• Data portability.

To exercise these rights, please contact us.

7. Security Measures

We implement industry-standard security protocols and use secure third-party services to protect your personal information. However, no system is 100% secure—please also take precautions to protect your login details.

8. Children’s Privacy

Our services are not directed to anyone under 16 (or the applicable age in your country). We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this policy occasionally. When we do, we will post the updated version with a revised “Effective Date.”

10. Cookies Use

We don’t use cookies.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

• Email: Graceflowerboutique@gmail.com

• Phone: +971507775056